Job Announcement for Goodwill Theatre, Inc.

Job Title: Box Office & Development Assistant   

Reports To: General Manager

Salary: $15/hour

Tenure/Time Base: Part-Time (15-30 hrs./week)

Final Filing Date: Until Filled

Field: Arts and Culture, Performing Arts


Goodwill Theatre, Inc. was established in 2001 with a mission is to create and operate a dynamic regional Performing Arts and Conference Center with a professional Training Academy that will enrich the lives of our residents and visitors through education, events and performances. In 2007, GWT opened the Firehouse Stage as the first performance venue. In 2008, the Firehouse Stage was named the Schorr Family Firehouse Stage.  Currently, the venue hosts over 65 events annually, including cabaret, classics, theater for young audiences, classical piano, jazz, puppets, and private rentals. Due to COVID-19, 2021 summer programming will take place outside the Schorr Family Firehouse Stage in a large tent. Assistance is needed with box office and administrative tasks. This job includes many night/weekend hours.


In collaboration with the Box Office Manager, the Box Office & Development Assistant assists in answering phones and emails, providing public information for activities and events according to established procedures, and handling box office and concession tasks for events at the Schorr Family Firehouse Stage/Tent. Attendance at weekend shows is mandatory. This position provides extensive computer support in using our client relationship management (CRM) software for sales and reporting.  Photocopying, filing, mailing, general bookkeeping, and other clerical duties to support the other staff members are necessary. The position will have a flexible schedule. This position will also assist in volunteer coordination, under the direction of the Volunteer Coordinator, and will interface with volunteers at Schorr Family Firehouse Stage/Tent events. The Box Office & Development Assistant must possess strong communication, writing, and multi-tasking skills, and be comfortable working with Microsoft Office programs and be experienced in database management and social media platforms.

The ideal candidate will possess a minimum of an Associate’s Degree and 2 years of working in an office environment. The Box Office & Development Assistant must have the ability to maintain a good working relationship with patrons, artists, and other staff, to perform general box office services and generate necessary reports, to work on multiple projects simultaneously, to work with money and cash receipts, and to maintain the confidentiality of files and other documents. Knowledge and proficiency with Microsoft Office Professional programs, as well as database management and social media platforms is a must. The candidate must have effective oral and written communication skills, including the ability to clearly express thoughts to others and exchange information and proficiency in grammar and spelling. The position must maintain the ability to dress in an appropriate manner, flexibility in work habits and schedule, and general working knowledge of the arts.

Goodwill Theater Inc. provides equal employment opportunity to all people without regard to race, color, sex, religion, age, national origin, disability, sexual preference, or Vietnam Era Veteran Status, while affirmatively developing avenues of entry and mobility for minorities, women, individuals with disabilities and Vietnam Era Veterans.

Contact: Please submit a letter, resume and contact information for three references to:

Christine Springer, General Manager

67 Broad Street, Ste. 210, Johnson City, NY 13790

(607) 772-2404, ext. 307