Job Announcement for Goodwill Theatre, Inc.
Job Title: Box Office & Reception Administrator
Reports To: General Manager
Time Base: Full-Time (40 hrs./week)
Final Filing Date: Until Filled
Field: Arts and Culture, Performing Arts
ABOUT THE GOODWILL THEATRE – Goodwill Theatre, Inc. was established in 2001 with a mission is to create and operate a dynamic regional Performing Arts and Conference Center with a professional Training Academy that will enrich the lives of our residents and visitors through education, events, and performances. In 2007, GWT opened the Firehouse Stage as the first performance venue. In 2008, the Firehouse Stage was named the Schorr Family Firehouse Stage. Currently, the venue hosts over 65 events annually, including cabaret, classics, theater for young audiences, classical piano, jazz, puppets, and private rentals. Summer programming takes place outside the Schorr Family Firehouse Stage in a large tent. Assistance is needed with box office and administrative tasks. This job includes many night/weekend hours. This is a new position with growth potential within a burgeoning arts organization.
POSITION OVERVIEW – The Box Office & Reception Administrator answers phones and emails, provides public information for activities and events according to established procedures, and handles box office and concession tasks for events at the Schorr Family Firehouse Stage/Tent. Attendance at weekend shows is mandatory. This position provides extensive computer support in using our client relationship management (CRM) software for sales and reporting. Photocopying, filing, mailing, general bookkeeping, and other clerical duties to support the other staff members are necessary. The position will have a flexible schedule. This position will interface with volunteers at Schorr Family Firehouse Stage/Tent events. The Box Office & Reception Administrator must possess strong communication, writing and multi-tasking skills, be comfortable working with Microsoft Office programs, and be experienced in database management and social media platforms.
The ideal candidate will possess a minimum of an Associate’s Degree and 2 years of working in an office environment. The Box Office & Reception Administrator must have the ability to maintain good working relationships with patrons, artists, and other staff, to perform general box office services and generate necessary reports, to work on multiple projects simultaneously, to work with money and cash receipts, and to maintain the confidentiality of files and other documents. Knowledge and proficiency with Microsoft Office Professional programs, as well as database management and social media platforms is a must. The candidate must have effective oral and written communication skills, including the ability to clearly express thoughts to others and exchange information and proficiency in grammar and spelling. The position must maintain the ability to dress in an appropriate manner, flexibility in work habits and schedule, and general working knowledge of the arts.
Goodwill Theatre, Inc. provides equal employment opportunities to all people without regard to race, color, sex, religion, age, national origin, disability, sexual preference, or Vietnam Era Veteran Status, while affirmatively developing avenues of entry and mobility for minorities, women, individuals with disabilities and Vietnam Era Veterans. Contact: Please submit a letter, resume and contact information for three references to Christine Springer, General Manager 67 Broad Street, Ste. 210, Johnson City, NY 13790 email@example.com (607) 772-2404, ext. 307.